[Resolved]  Vodafone — [protected] Complaint regarding charging internet usage bill even plan activated

Address:

Ahmedabad, Gujarat

I am Uday Mer, I am customer of Vodafone. My number [protected] has outstanding bill around 2100 it is because of gprs usage, and Vodafone had stopped my outgoing call. Like to make your kind attention On this number vodfone_live_2G_unlimited plan is activated. regarding this I had called customer care and they had called me that your CUG dealer has not activated mobile internet service on your phone so service not activated on your number. In whole scenario due to a single mistake of your side we are suffering lot.

I request you to resolve it earliest and waive off the amount and resume the service.

I was my assumption that Vodafone has the best service but I think was wrong because, the date the card I activated I faced many problems regarding service and all stuff.

I heartily request to help me, otherwise I will going to stop my number from Vodafone, even stop my all CUG number.