[Resolved]  Vodafone — About customer care and recharge.

this complain is about vodafone online recharge and customer care service . i was doing recharge on my phone from vodafone.in of rupees 115 on [protected]. I filled every detail over there and automatically it is converted in to the rs. 1255. once the charges had been deducted then I called to vodafone . There was a operator. I was talking to him, and he said that your service is not activated right now . So once it will activated then I will change it in to the balance . he gave me a complain number that was[protected]. But there was no response from there side . After 1 hour I called them back to customer care and I talked to another tech he said, my senior operator will call you back before 6' 0 clock and then they will refund your money . He had also gave me an complain number that was[protected]. I waited till 6.30 pm . But there was no response from their side . When i called once again i called in customer care, then there was a guy he was saying we can not refund your money and we can not change your plan . I told him many times, but he was saying just go ahead on the web site and give the feedback to us and he didn't do any thing about that case . So I request to you please check all information and then please take the action against of vodafone . thank you Name - Ajay Kumar