I am using vi sim from last 10 years, and i am using prepaid sim with mob number [protected] . on 26 june 2022 i had done the prepaid recharge of amount 3099 Rs with validity of 1 year with transaction id[protected] .with that recharge my recharge supposed to be valid from 26 june 2022 to 25 june 2023 but vi company terminated my sim service in the middle of the active prepaid pack on 4 oct 2022, after that i have reached to the vi outlet dharmapeth nagpur but they done nothing. after reaching to vi outlet they port my prepaid number to postpaid and give me free service of 3-4 month.and now they are asking to pay the postpaid bill which i had paid earlier as per my prepaid recharge, but as said earlier my service pack should be upto 25 june 2023 so i am requesting you to please extend my service as per my prepaid plan otherwise pay me may full refund amount. i had attached my payment receipt with this mail for your reference.
attachment:
1 - payement receipt of amount 3099 Rs
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