I received a text from Vodafone on 22/08/2020 at 4:16 PM regarding activation of caller tune stating "Sarigama Gama(Orey Bujjiga) has been set as your caller tune for all at Rs. 0/90 Days. validity is[protected]. (Attached Screenshot SS1). The thing is I don't even recognize this song as I belong to Gujarat. Why Would I select such song as my personal Caller tune?
Following the above message I received another text on same date at 4:17 PM stating : Caller tune service will be activated within your number in 15 mintues ( With out any efforts from my side, Vodafone is providing me value added service.) now Validity changes to:[protected]. And not only that, 13 rs for the rental of caller tune has been deducted already (without my consent).
If vodafone has received caller tune activation request from my side, kindly provide me the receipt of the same.
If not, Provide me valid reason for activating caller tune on my number without my consent and refund my deducted balance.
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