Vodafone — Additional VAS charges - [protected]

Address:

New Delhi, Delhi

I got charged Rs. 308 for Surprise 'Value Added Services' in my data card connection. This is happening since last 2-3 months. I am well educated about how data dard works. I never clicked on any third party link nor download anything. I got bill for following services which dont even make sense from their names. Executives couldnt explain what I was charged for. Details are as follows: sf_tinytvw_w_77 4 times.= 308 Rs. Tried to complain by calling care, but Executives put call on waiting for more than 30 min two times before I disconnected. When asked to talk with seniors, the call was again put on hold. This is a corporate connection and as per my understanding no any VAS can be activated without a written mail.