Hello
My number is [protected]
I received a message stating that 35rs has been deducted for model pack
I do not even know what it is how it got activated however please note that I have not activated any such pack from my end and it is not a good sign on VODAFONE to keep charging the customers without their consent
This is not my first encounter however in the previous cases the amount was less than 10rs and hence I have not raised a complaint
This is my second instance and am not satisfied with the customer care either
They simply try to get rid of the customer and never really look at the customer point of view
Request number: [protected]
Hope to get a positive response
I have also filled the link
http://www.vodafone.in/existingusers/hns/pages/h2h.aspx?h2hid=50epygc4lbur5381
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