Vodafone, Andhra Pradesh — billing issues

Address:

East Godavari, Andhra Pradesh

i am dr.sidhartha kiran using vodaphone connection [protected] from last 12 years. i happen to activate internet services to my mobile 2 months back. i got it activated after talking to customer care service and i remember i activated 2gb 199 rental plan of 2g service.i was using it by suprised to find i crossed 3000 rupees bill . when asked how they said i used my internet but i did not cross my 2 gb limit . they in turn say that i activated 1 gb plan for 99 rental, which i didnt. when asked for the details they keep saying something. frustrated i got my 2gb plan reactivated on aug 27. they are cheating me by activating a igb plan and made me over use the limit and now slapping a bill of 3000 a month.