Vodafone — balance deducted for value added service | |||
My vodafone no.[protected]. From last few days one sms comes on my mobile screen "please enter 1 to allow purchase else cancel/dismiss the request". I am cancelling every time then also message comes that as requested entertainment store pack/vodafone tv all channel pack/re 1 store pack /vodafone games pack etc. Now active & amount is deducted from my balance. I had visited vodafone store & every time the person deactivate all request from their system & tells that now it wont come. But very next day again same thing happens. Now also there is a message that "due to low balance, vodafone games pack could not be activated. We will hold the request & start the service if you recharge within 7 days." Now how can i recharge my balance. I am attaching screen shot of my mobile for the reference. Please do the needful as this is no only my case there are so many people facing the same & vodafone are lootig the public. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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Please do the needful in this regards ASAP and provide a solution...