[Resolved] Vodafone — Balance deduction without consumer consent | |
My vodafone number is [protected]. Today on 11th july 2020, at 7:35 am, charges were deducted for ppu_game from telesync_solution on my number without my consent and amount of rs. 10 is deducted. I havent requested any such service. As per trai regulations, request from customer is needed and two time confirmation is required for balance deduction. I want the deducted amount refunded in my balance immediately. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jul 15, 2020 Vodafone India Customer Care's response Dear Customer, As per our records, on[protected]:12:39 Rs.10 was credited to your account. For any further assistance, just let us know and we will be glad to help. Regards, Snehal | |
 1 Comment | |
Comments
I've been deducted of rs.10 on behalf of ppy_game telesync solutions today..I want it to be refunded immediately to my number.i haven't requested for any such services.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information