Vodafone — Bill Problem

Vodafone — Bill Problem

G GAURAV BHOPARIA

I am vodafone customer using sim card no.[[protected]], on the behalf of Gaurav Bhoparia. I wanna permantely disconntinue from there service, will shift to other. The problem is that my bill is appx 4500 rs for june 2020 and rs 2000 for July 2020. before that my bill was coming between 100 to 150rs per month. The problem as been occurred after idea migration to Vodafone. Whenever speaks with customer care, they always says our systems our down please call after some time. so pls resolve my issue and i am not going to pay this bill amount. +1 photos Was this information helpful? No (0) Yes (0)
Vodafone India customer support has been notified about the posted complaint. Verified Support Aug 01, 2020 Vodafone India Customer Care's response Dear customer, We regret the inconvenience caused. As per our records, the charges are correct. Hence, we express our inability to refund the amount Regards, Snehal Aug 05, 2020 Updated by GAURAV BHOPARIA Where are the plan details of plan 99 that you will charge Rs4 per 1MB of data usages, Why this was not conveyed before? Why would I suffer if Idea has changed to Vodafone and with their ridiculous plans? I have been using the internet before also at the time of idea services and not being charged soo wrongly. It is like Vodafone company takes over the idea, to cheat customers and do fraud with them. Unknowingly charging this much doesn't make any sense. I have searched all over the internet, you have nowhere mentioned that you will charge customers Rs4 per MB. This is not the way you say we charged genuine, without showing any proof of plan and any message conveyed to customers. Attaching a complete bill for reference in service of Idea and vodafone.
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