[Resolved]  Vodafone — Billing Complaints

Address:

Santoshpur,Kolkata

Primary number @[protected]

This is really unfortunate that Vodafone denies to accept the billing system issues and causes harassment to customer.

This is crystal clear I have not made 200 sms to a fictitious number 53488 .
July bill - special number charges ~1000/- came as big surprise.

Vodafone charged in May bill for International SMS where none of the numbers are known to me.
Look at the data below
It says on a single day at midnight in the span of 1 min, 39 sms sent. Is it possible for a human to perform this operation ?
In spite of multiple follow ups Vodafone customer service, they continue to overlook on that and continues to pass the blame back to customer claiming everything good in billing system.

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