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Vodafone India

Vodafone — Cancellation of Request from Prepaid to PostPaid

Address:Mumbai

I am a valuable Vodafone customer, holding mobile number [protected].

Recently, I have been facing issues with the network hosting it as HotSpot. In this event, I visited the Vodafone store located at JB Nagar, Andheri East, Mumbai.
Based on the store executives suggestion, the request to convert the existing mobile number from PrePaid to PostPaid, was put across on 7th September, 2022.

However, I have made up my mind to not go ahead with the conversion as I would lose the existing data plan and it's heavy on my pocket as well.

Reached the vodafone customer care and store mutliple time, in the same regards. Email has been sent across as well. Nothing has been addressed so far.
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Vodafone India customer support has been notified about the posted complaint.
Sep 13, 2022
Updated by AmritaRohit19 Dear Vodafone Team,

This is ridiculous, inspite of reaching out to the customer support team and raising consumer complain, my mobile number has been converted from prepaid to postpaid.

How could you do this?

With the email response, below I am going to support a legal complain tomorrow with Vodafone. Would request you to pull off all the call, that has happened over the past few days.

Do reach out to me at[protected].
Sep 17, 2022
Updated by AmritaRohit19 Dear Vodafone Team,

This is ridiculous, inspite of reaching out to the customer support team and raising consumer complain, my mobile number has been converted from prepaid to postpaid.

How could you do this?

With the email response, below I am going to support a legal complain tomorrow with Vodafone. Would request you to pull off all the call, that has happened over the past few days.

Do reach out to me at[protected].
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Comments

I haven’t heard of any response from Vodafone team. Inspite, I have been following up with them multiple times through email and consumer complain forum.

There is NO response at all. It’s more than 24 hours, still waiting to hear from them.

Could you please help me, to fix this up. This is deeply a sad connect with Vodafone.
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