Vodafone — Charged seven times more than the credit limit.

Address:	Mumbai City, Maharashtra, 410210
Website:	www.consumercomplaints.in

I have a credit limit of Rs.1000/- for my postpaid vodafone connection. Yet they have billed me Rs. 5837.80 for International data usage of only 9MB, on top of it there are taxes making my total bill to Rs. 7255.63. When I spoke to the representative I was told that its a good gesture from Vodafone to not disconnect your service even when you exceeded the credit limit. They did not inform me about the usage till they charged me 5 times more than my credit limit. So what is the point of setting a credit limit? I dont want to pay anything more than Rs. 1000/- which is my credit limit and which vodafone should have adhered to.

Postpaid conection
Billing period : 28.12.15 to 27.01.16