[Resolved] Vodafone — charging money without usage | |||
Dear sir, I have a post paid connection of Vodafone in which there was a 199 rental plan with 199 data plan for 2g unlimited still the company has charged me with data charges Rs. 811. When i have a unlimited plan active why is there a charge for data. other than that the executive at their outlet in prabhadevi explained to me a plan which is not in existence at all and lured me into believing that the said plan is better which is till date not in existence. i had gone to the store to convert my postpaid connection to prepaid as i am not able to afford the charged levied on me in post paid connection which are always mysterious. Kindly help me out this is happening to many people who are getting bills inspite of not using the phn to that extent. regards, Dipanki Ameya Deshpande. [protected] Was this information helpful? | |||
Dec 27, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 15, 2014 Vodafone India Customer Care's response Hello Dipanki, We called 9***1****2 but you seemed busy. Please answer our call from +91******3333 to assist you better. Regards, Vodafone. Verified Support Apr 15, 2014 Vodafone India Customer Care's response Hello Dipanki, Thanks for speaking to us. As conveyed, the unlimited 2G plan is active & no additional data charges are levied on the same. Please note, Rs.811/- is charged for local & STD calls. Further, the Itemized bill will be sent in mail for the same. Regards, Vodafone. Verified Support Apr 23, 2014 Vodafone India Customer Care's response Hello Dipanki, Please spare few minutes to tell us about your experience at http://bit.ly/1ieJtDD Regards, Vodafone. | |||
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