Vodafone — Company Not providing Resolution to Issue

Address:

New Delhi, Delhi

I am using Vodafone postpaid connection. I have opted for a full DND on my numbers but still I am receiving at least 10 marketing calls / sms every day. I am making complaints to Vodafone started from Customer and now to Appellate Authority however, every time they are closing my request without giving any resolution to my problem. They are not even giving me a call to understand the problem or to provide me the solution to this issue. It is very disheartening to see Appellate authority also not providing any resolution and just closing the complaint without resolution.