[Resolved] Vodafone — complained about data connection

vikramrrathore

from Delhi, Delhi

Address:

New Delhi, Delhi

Respected sir, my name is vikram rathore i have been using vodafone postpaid mobile and 2G data connection they provide me 1GB data, my bill generation date is 23rd. on 03/03/2104 i have received a sms that i have consumed 200MB then after in 4 hour i have received one more sms that i have consumed 400 MB, as per them i have consumed 1000MB in 2 days, but that is not possible, i called to customer care but didn't give me any answer and disconnect the call. so please sir help me what should i do for this please help me. Thanks regrd Vikram Rathore [protected]

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Dec 25, 2016

Complaint marked as Resolved

Verified Support

Mar 10, 2014

Vodafone India Customer Care's response Hello Vikram,

Kindly provide us 24hrs to check your concern. Thank you.

Regards,
Vodafone

Verified Support

Mar 11, 2014

Vodafone India Customer Care's response Hello Vikram,

We will get back to you in sometime as there was no response when we called on your number.

Regards,
Vodafone

Verified Support

Mar 12, 2014

Vodafone India Customer Care's response Hello Vikram,

We'd like to inform you that we've checked your data usage & see that it is accurate since the same has been consumed from your handset. We regret the inconvenience caused to you. We've shared your feedback with the agent & see that there will be no recurrence of events in future.

Regards,
Vodafone.

Verified Support

Mar 13, 2014

Vodafone India Customer Care's response Hello Vikram,

Please spare few minutes to tell us about your experience at http://bit.ly/N9sdle

Regards,
Vodafone.