[Resolved] Vodafone — complaint for vodafone

raj2233

from Solan, Himachal Pradesh

Address:

Jhunjhunu, Rajasthan

I recharge wiTh 194 rs. Company give benifit

Monthly plan 194Allowance (MB) : 2 GB Unlimited (Speed will reduce to 40 Kbps after 2GB)
Validity (Days) : 28 days

Note for Unlimited Plans:

In Unlimited Internet packs, post pack benefit, get unlimited free browsing at reduced speed o[censored]pto 40 kbps..

BUt After 2GB My speed is 3 KbpS...

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Dec 13, 2016

Complaint marked as Resolved

Verified Support

Feb 03, 2014

Vodafone India Customer Care's response Hello Raj,

We are here to help and will do our best to resolve your concerns. Please share with us your current and alternate contact numbers. http://bit.ly/1es5VFV

Regards,
Vodafone Customer Care.

Verified Support

Feb 03, 2014

Vodafone India Customer Care's response Hi Raj,

We have received your number. Thank you for sharing the same. We'll get in touch with you in a short while.

Regards,
Vodafone Customer Care

Verified Support

Feb 03, 2014

Vodafone India Customer Care's response Hello Raj,

We've checked & see that you are using data pack @194, as per the same data pack you get unlimited internet browsing free but after 2G GB, speed will be reduced tp 40 KBPS. Further, we see that you have already consumed 2GB internet. Now the data speed reduces and we can provide 40 KBPS.

Regards,
Vodafone Customer Care

Verified Support

Feb 03, 2014

Vodafone India Customer Care's response Hello Raj,

Thank you for contacting Vodafone, Please share your valuable feedback with us at http://bit.ly/1kDuvFr

Regards,
Vodafone Customer Care