[Resolved]  Vodafone — Constant Harassment after Port Out request

Hello,
I have a Vodafone postpaid number, and due to irregularities in the bill, constant call drops, inefficient customer support and poor data network, i had decided to port out. I ensured my bill was cleared in advance but the UPC was not getting generated. It took multiple calls and it took 3 days of calling & emailing the customer care to get the UPC generated. I started requesting the UPC on 16th of August, and i received the UPC on 19th Aug.
The problem begins here, since the UPC has been generated, i am getting calls in almost every 10 minutes to explain the reason why i have decided to port out.
I tried explaining on a few calls, but the calls got auto disconnected after 5-7 minutes, and then i receive a call again to explain from a different executive. Worse is, when i explain a problem, they cross question details like the complaint number, when did you face the problem, whom did you talk to, was it resolved and eventually they try to put the blame on for not following up or raising a complaint.
Since morning i have received almost 15 calls from Vodafone, and i am already tired of disconnecting them.
This is very frustrating, and distracting and hampering my work. I cannot be constantly looking at my phone, especially knowing someone is going to call and trouble me for the same thing over and over.
I dont know what strategy is, if this is the way the customers are being attempted to be retained, then i am sorry i am never coming back to Vodafone.
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Aug 8, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Aug 19, 2020
Updated by bajajabhishek
Please have a look at the attachment at how frequently I am being called.. this is totally insane.

Verified Support
Aug 25, 2020
Vodafone India Customer Care's response
Dear Customer,

We apologize for the trouble caused. As per records your number is now inactive. We have forwarded your feedback to concern team.

Regards,
Snehal
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