[Resolved]  Vodafone — deduction of balance

Sir,
I was using my vodafone sim ([protected]) with good experience but suddenly a amount of rs. 99 deducted from my balance saying that it is rental international roaming fee.
I neighter go to abroad nor start any roaming service and without asking me this service got activated.. I tried many ways to contact vodafone customer care but as my balance was 0.1 and after deduction it become -99.
My unlimited plan also stops so that now i am not able to call any customer care and any other person
Hope you will solve my problem soon
And refund all the deducted amount
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2020
Vodafone India Customer Care's response
Dear Customer,

Please be informed Rs. 99/- credited on your main balance. Kindly check the same by dialling *121# or in My Vodafone App.

Regards,
Snehal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information