Vodafone — DNC and customer service issues. | |||||
I am using Vodafone services since 3-4 years and my number is [protected]. I have been complaining about getting marketing calls and messages from last 6-7 months also made several complaints by calling customer care, visited store but of no use..these representative always makes false promises that this issue vll be rectified but of no use..I have always paid my monthly bills however last month I paid 1000 INR where as my bill was 1166 INR..for Rs, 166 my outgoing was barred. I contcated customer service to get my out going released the manager whom I spoke was rude and asked me pay the balance to get my out going calls released.. Also when I informed him that DNC issues has not been solved he said he is going to take request again..I am sick & tired of false promises made by these people..Couple of times I have over paid the bill to make sure I won't be past due on bills & when this time i made Rs.166 less payment they don't respect.. Kindly help me to get rid of these DNC issue. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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