[Resolved]  Vodafone Egypt — Vodafone bad customer service

To whom it might ever concern, I am really not only disappointed with your customer care or agents either on the phone or in stores, but dissatisfied and very very tired of your pathetic way of dealing with your customers . I already went to your korba branch to switch my line to card system because I am tired of all mistakes you do on the invoices. I paid all my balances and signed all the papers, stopped all the USB's and data lines I am using and was promised by your agent Sara (phone #:[protected] that the transfer will happen in 24 - 48 hours. until now it is not transferred to the prepaid system and when I called today 888, your agent told me that I still a pending balance of around 250 L.E. I refuse to deal with your manipulation to close a line, and I am tired of dealing with all this unprofessional failed systems you are running and I am going to use all the social networks, word of mouth and every channel I can to prove your unprofessional and unethical behavior with your customers ... regretfully, a person who was once a very loyal customer