Vodafone — Exceed billing from last 4 months

Address:

Vodafone Idea Limited, The Metropolitan, F.P.No.27, Survey No.21, Wakdewadi, Old Mumbai Pune Highway, Shivajinagar, Pune– 411 003 Contact no : 020-71718181, Fax - 011-71716666

I have vodafone postpaid number. In my billing vodafone add netflix charges RS. 649/- from last six months, but before four months i was out out from this service and drop a mail and massage also, but charges es was not cut and company add this charges from last four months.i drop a mail for same issue in 10th Aug 2020. but from customer service center i dont got any response. so i drop a mail to appellate authority . but from appellate authority also dont give any reply. I was also visit to vodafone store which located at wakadewadi Pune two to three times.
i was drop mails on below mail id
[protected]@vodafoneidea.com
appellate.[protected]@ vodafoneidea.com
vodafonecare.[protected]@vodafoneidea.com
appellate.[protected]@vodafoneidea.com
appellate.[protected]@vodafoneidea.com
appellate.[protected]@vodafoneidea.com
appellate.[protected]@vodafoneidea.com
appellate.[protected]@vodafoneidea.com
[protected]@vodafone.com

I was contacted on following numbers
[protected]
[protected]
[protected]