Vodafone — Extremely poor and dishonest customer service and no assurance of service return!!!
U
Ukgupta
from New Delhi, Delhi
Address:
New Delhi, Delhi, 110092
Website:
Vodafone
My phone reception is extremely poor and we are unable to hear a single call without disturbance. We requested new SIM cards which were supposed to be delivered within 24 hrs however past 48 hrs after calling again I was told that we are lying and the sim can only be delivered in 48 hrs and the customer service was doing me a huge favor and escalating the SIM card delivery for me in 24 hrs. Also the poor connection problem in this age and era would be only looked after in a week's time and that too not sure if it will be resolved then or again we would be made liar that the time span was not a week but more!!! Also my request to speak to a manager was skillfully denied and the customer service lady successfully evaded my repeated request to speak to the manager..
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