[Resolved] Vodafone — Facing Internet issue form past one months but no solution given.

anujsingh.singh21

from Bengaluru, Karnataka

Address:

H.No 143,Civil Lines,Unnao- U.P. 209801

Hi

This is mobile user [protected]. I have been using the services from quite long but now the issue are growing day by day.

Now it is like i have a 4GB/Day pack on my number but can not use 1GB.
I complaining about this issue on location 209801 from the center of City.

I have raised 3 complaints from past one month but next day is closed and team says respective team contacted you but I have not got a single call till now because issue is not solved only complaint is closed.

I have attached the complaint numbers screenshot as well.

Complaint reference number KAR-V[protected]
Complaint reference number KAR-V[protected]
Complaint reference number KAR-V[protected]

I will be filling a consumer Forum complaint after this step is no solution provided.

+2 photos

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Aug 14, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2020

Vodafone India Customer Care's response Dear Customer,

As per our network team, there is no issue observed in your area under service request KAR-V[protected]. We request you to restart the handset and check and let us know if you are still facing any difficulty.

Regards,
Snehal