[Resolved]  Vodafone — Fraud call from Vodafone to cancel port request

Address:Bangalore

The vodafone fraud person called me and asked me to cancel the port request. I was put port reques to jio day before. Today vodafone one person called me and told he said calling from jio and asked me to cancel the port request and send asked me to send message to 1900 i believed and sent later understand that he is vodafone fraud person, pls help i lost time and money

I received call from below number
+[protected]

If vodafone not resolved the issue within a day i will take serious action.

I also attached the photo
+2 photos
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Aug 6, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2020
Vodafone India Customer Care's response
Dear Customer,

Kindly provide the concern Vodafone number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
Verified Support
Jun 19, 2020
Vodafone India Customer Care's response
Dear Customer,

We have tried contacting you at 06:01 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
Complaint comments 

Comments

Same thing happened with me today.

He asked me to send Cancel to 1900 to proceed with my port request. He said it is required because I am porting from post paid to pre paid. I did not do that then he started pressuring me talking rudely.

I asked his address then he said I am from Okhla "karle jo karna hai"

His mobile number is [protected]

I am looking forward to submit a complaint on TRAI website. Anyone wants to do tha same then use this website: https://tccms.gov.in/ContactUS.aspx

Or email or call for a complaint on these:
Call:[protected]-[protected]Reception)
2323 3466, 2322 0534, 2321 3223

Email: [protected]@trai.gov.in

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