[Resolved]  Vodafone — Fraud charges by Vodafone

Address:Jaipur, Rajasthan

I am Abhishek Sharma, recently i connected with vodafone service. It almost 1 month before I bought vodafone sim. I got my First bill on 5 july, when i analysis my bill i found 49Rs Mgossip pack added into my bill which i never asked and never downloaded on my mobile . For same concern i call to customer care but i was really disappointed with customer care Representative. They even dont want to listen my words, again i called up to customer care but same thing again happen with me. I asked them to register my complaint but they refused to do that. After all this i go for Internet search where i found many customer suffered from same thing .I want to settle my amount with respect to my June bill and dont want this mistake continue in my future bill .My last date for payment has been over so please look into this.I suppose to getting positive feed response from Vodafone Else i will go for consumer court and publish this fraud on networking site like on facebook and not going to pay bill at all.Twitter and other networking sites where maximum people come to know about this Fraud and improper Behavior of your customer care| Representative.
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Dec 12, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2014
Vodafone India Customer Care's response
Hi absharma1,

We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1nfi1GS

Regards,
Vodafone.
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