Vodafone — FUN PORTAL from CARBUN8

Vodafone — FUN PORTAL from CARBUN8

S Samyadeep Purkayastha

Hello! Thank you for downloading FUN PORTAL from CARBUN8. You have been charged Rs. 15 Your balance is Rs. 16.75 Received this message suddenly. Haven't downloaded or clicked on anything. Contacted @ViCustomerCare on twitter, they keep sending the same template response: Hi! That's not the experience we want you to have. I checked our billing system and found the charges applied are in line with your usage. I express our inability to waive off the amount. If you still need anything else DM us your query so that I can help Hi! We understand your concern. We would like to inform you that the charges deducted are inline with your usage. The said game is downloaded only at the consent of the user hence we express the inability to refund the said amount +1 photos Was this information helpful? No (5) Yes (10)
Vodafone India customer support has been notified about the posted complaint. Oct 22, 2020 Updated by Samyadeep Purkayastha This is fraud, they are deducting money and blaming the customer for the same.
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Comments

Fathim Khan

from Hyderabad, Telangana

Same happen to me .. refund my money..

Rojina Nong

from Powai, Maharashtra

Refund mine too! Don't cheat customers!

K Gopalakrishna Bhat

from Bengaluru, Karnataka

I have received a SMS that Rs 22 is debited for using fun portal . I have never used the said fun portal . This is a fraud charge debited by vodafone . If this continues I will Port my number . My Vodafone number is [protected] . I want my money back

svgnandu

from Powai, Maharashtra

Have received a message from Vodafone...thank you for downloading Fun portal from Carbun8. You have been charged Rs 15.Your balance is Rs 154.8. I did not download anything. Nor do I find any Fun portal in the apps. The balance shown is also wrong

Shijo Shaji

This is cheating. I have never heard about fun portal until today and this is not the first time you are deducting my balance. I want my money back.

Fasla

This is cheating suddenly i got a msg i have never used funportal. I want my money back

Mohammad Tabrez Ali

from Aligarh, Uttar Pradesh

I too have received a similar text of a deduction from Vodafone for an unknown service that I never availed from my end.

Mohammad Tabrez Ali

from Aligarh, Uttar Pradesh

I too have received a similar text of a deduction from Vodafone for an unknown service that I never availed from my end.

Holisty Bebe

From last month VZ-ViCMS has been deducting money from my balance. Again today they charged Rs 20 from my main balance for Fun Portal and next month they will charge again for some other reason . What is happening? Please return my money. Otherwise I won't use this Vodafone sim anymore.

Rajneelu

I received the following message on 16 april 21 on my cell phone :no [protected]
...

Hello!
Thank you for choosing to access FUN PORTAL,
You have been charged Rs. 15
Your balance is Rs. 1.58

This is completely false. I did not download anything