[Resolved] Vodafone — GPRS Scheme not working while using Vodafone Mobile Application : GPRS Bonus 102 at Rs 51

jeevsamuel

from Bangalore, Karnataka

Address:

Chennai, Tamil Nadu

Dear Consumer Complaints, I am the customer to vodafone using [protected] . I am using vodafone provided mobile application to recharge internet package as well mobile recharge. But there was a problem, when using vodafone application, as per the plan description " Enjoy 300MB of 3G Browsing!, Market Price : 102 Your Price : Rs 51, Rental Discount :Rs 39. 78 S.tax : 11.22 FREE MB valid for 30days . They have clearly said, there is a rental discount for Rs 40 and 300MB 3G data. i have recharged the amount via vodafone application on 14/03/2014 .But neither rental account nor discount added to my account. Please resolve my issue.This issue happening at various time. Thanks Regards Rosan Samuel

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Dec 25, 2016

Complaint marked as Resolved

Verified Support

Mar 20, 2014

Vodafone India Customer Care's response Hello Samuel,

Thanks for talking to us. As conveyed, the benefits of BC51 has been removed & Rs.44.69 has been reversed to your main balance. Your SR Number is [protected]. Hence, please check the same & activate the BC Denomination amount not for offer amount.

Regards,
Vodafone.

Verified Support

Mar 26, 2014

Vodafone India Customer Care's response Hello Samuel,

Please spare few minutes to tell us about your experience at http://bit.ly/1g0dhx1

Regards,
Vodafone