Vodafone — harassment because i'm porting out from vodafone

Virks

from Chandigarh, Chandigarh

Address:

Mohali

I have ported out from vodafone idea on 7th sep and paid bill in advance. I got message that my no will be ported out on 9th sep. Till now vodafone is not closing my no and threatening to pay bill till 15th sep. They said if i donot pay bill till 15th they will not allow me to port out and cancel my request. Last 6 months i m complaining about network and internet issue but falling on deaf years. Just now their executive madhu and akhilesh said untill i dont pay bill till 15th they will not process my request to port out as company must have profit.
Pathetic service and pathetic customer care. Location mohali punjab

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Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2020

Vodafone India Customer Care's response Dear Customer,

As per our records, your number is showing inactive. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal

Oct 08, 2020

Updated by Virks I have ported out 1 month back..still why sending your promotional sms's to my no. Worst network VI