I had initiated a request to port out of my Vodafone Idea number
Since then I have been receiving a call from the company every hour. Every time I need to explain the same reasons why I am porting out, and the customer service agents start cross questioning me on why I am doing it, start requesting to give them a last chance, giving unnecessary discounts
Several times the call just drops from their end, and I have to repeat the process again on the next call
On one call a senior executive told me that they have taken my port out request and I will not receive any calls from them, but just 5 minutes later I receive another call
I have attached a screenshot as a reference as well. All the numbers belong to VI customer care
I am not unsure if the port out request will be resolved Was this information helpful? |
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