[Resolved]  Vodafone — i am complaining about the service that i am not receiving my social accounts otp on my vodafone number where i am receiving otp on another operator

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United Kingdom

Hi team,
My name is nishant, i am using vodafone from last 10 years, but now i make my mind to switch to another operator,
The reason behind this is, many time when i feel trouble with your service then i go to your service helpdesk number 198 and then number which is given as for complaint.
Then they mis guide me, and not resolve my issue,
One custom care executive say to try this method when not successful then i contact again to your customer care executive then he says to try another method,
Even i tried 4 times but my issue was not resolved
And i m writing this because from last 1 month i am not receiving my facebook otp on my vodafone number where i am getting same fb otp on other operator number,
When i tried to register this issue with you custom care executive then he simply again mis guide me and i tried many calls to your custom care but not a single call connect to you custom care executive, at last stage of ivr it was disconnected,
This things happened with me many times but i was ignored this but not this is too much, who is responsible for this trouble
When plan was end then u call us for best offers and when we have an issue then no one response us...
So i am not satisfy with your services and i want to change my operator
Thank you