[Resolved] Vodafone — I'm unable to port out

shivasatpati

Address:

Mumbai City, Maharashtra, 400104

Been trying to port out, but I'm unable to send message to 1900, even the customer care at the store near my house (goregaon west) they can not do it. I can message every one but except 1900. Every time I call the care executive they just raise a compliant, I visit the Vodafone store they also raise a complaint, but no one is trying to solve the problem. In this two day I have visited the Vodafone store 4 time and called several time still this issue is not resolved.

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Mar 24, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2020

Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 22/02/2020 1.20pm 20/02/2020 2.15pm 21/02/2020 3.17pm.

Regards,
Dhakshayani