[Resolved]  Vodafone India — 1260+gst is charged in bill saying that spoke for 90 min to 51717 number

Amount 1260+gst is charged in aug bill cycle for calling a special number 51717 and spoke 90:10min which is not true as i checked my call log and didn't find outgoing call to 51717. Blocked outgoing as unbilled amount crossed credit limit. They say called to 51717 around 2pm and i spoke to incoming call at 3:pm with my family member, if 2pm outgoing call is 90min how can at 3pm incoming call can be possible. The unrealistic and illogical charges. When i spoke to them they said it's valid charge and amount can not be reversed. Cheating to postpaid customers by charging this way should be stopped.
I have received 2 bills one without charging 1260+gst and latest by charge including 1260+ gst+monthly charged bill amount +gst= final bill.
Too smart act to earn 1260 from every customer.
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Oct 19, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
Vodafone India Customer Care's response
Hi Vj12,

That's not the experience we want you to have :( Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India
Jan 17, 2018
Updated by Vj12
complaint not resolved and its being done even in present month bill (Jan 2018)
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