Vodafone India — 1925 services

Address:

Lucknow, Uttar Pradesh, 226016

According to trai, i gave stop sms to 1925 on 07.08.2016 to deactivate my internet service. You did not deactivate my internet service, instead u deactivated my internet pack. When i activated it back my balance around 800 mb in my data pack has gone. According to trai, start or stop is meant for internet usage in main balance & not for data packs. For using data packs, its deemed to be restricted to the specified data volume or the specified period. But u r against the trai regln & u r cutting down the data pack & u r looting the data balance. I kindly request u to revert the data balance in my account. Now time being i recharged again for my internet usage. My mobile no [protected]