[Resolved]  Vodafone India — 3G not working

Address:Jalandhar, Punjab

Hi i am Mukul [protected] and my no works in roaming most of the time, I recharged my phone with 3G plan of 651 by instead of 3G service my 2G service got blocked and i can't use internet at all. The response of customer care executive are not good, i called 6 times and i got no solution. then internet worked for small period of time then stopped. one another thing, even i choose English language for communication they reply me back in Hindi. I am really unsatisfied with their response. at least provide me 2G connection on the charges of 3G. Mukul [protected]
Was this information helpful?
No (0)
Yes (0)
Jan 7, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2015
Vodafone India Customer Care's response
Hi Mukul,

Kindly let us know a suitable time to get to you with assistance as there was no response when we called your numbers yesterday.

Regards,
Vodafone India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information