[Resolved] Vodafone India — 3G service | |||
Dear Sir/madam, I am one of the customer of vodafone with mobile no [protected]. There were an offer to me for 1GB 3G data for 30 days with recharge of 155.00. I have done recharge of 155 on that day. But they provided 750MB 2G data for 21 days. I called customer care and asked the query related to the issue. They told that they will provide 3G data within 2 days. After 3 days also they didn't resolved my issue. Even they barred my calls to the customer care. Being a customer I feel I have rights to ask about the issue. Please provide me solution so that, I can register the complaint against the vodafone in consumer court. Thanks & Regards, Arunkumar Patil Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Sir,
My complaint
sir, I have two issue
1. Am change my connection post paid to prepaid on 2 march 2015, I paid more than the bill amount as the direction of vodafone billing section at Manjeri Malappuram (dist) customer care executive of vodafone said to pay more than 200 Rs of actual amount . I don't know why they collect more money to change my connection post paid to prepaid.
2. Before changeing my connection post paid to prepaid am using 499 plan and avail 3G service of 2GB and after changing my connection Manjeri vodafone store malappuram dist Kerala, said to me that you have an offer for rs 149 and you got 1 GB Internet . I cant get the 3G service. i have register a complaint to vodafone (Number[protected] date[protected]. Till today no progress .They told me that your mobile phone is blackberry so please activate blackberry plan.My quesion is that more than 6month am using this phone without blackberry plan, vodafone gave me 3 G and after changing post paid to prepaid 3G is not available without blackberry plan...? Then why Vodafone store manjeri malappuram dist kerala offer me 1 MB for rs 149 and recharge my mobile please do the needful for getting my cash of rs 149 +213 (additional amount collected from me for bill payment thanking you
My complaint
sir, I have two issue
1. Am change my connection post paid to prepaid on 2 march 2015, I paid more than the bill amount as the direction of vodafone billing section at Manjeri Malappuram (dist) customer care executive of vodafone said to pay more than 200 Rs of actual amount . I don't know why they collect more money to change my connection post paid to prepaid.
2. Before changeing my connection post paid to prepaid am using 499 plan and avail 3G service of 2GB and after changing my connection Manjeri vodafone store malappuram dist Kerala, said to me that you have an offer for rs 149 and you got 1 GB Internet . I cant get the 3G service. i have register a complaint to vodafone (Number[protected] date[protected]. Till today no progress .They told me that your mobile phone is blackberry so please activate blackberry plan.My quesion is that more than 6month am using this phone without blackberry plan, vodafone gave me 3 G and after changing post paid to prepaid 3G is not available without blackberry plan...? Then why Vodafone store manjeri malappuram dist kerala offer me 1 MB for rs 149 and recharge my mobile please do the needful for getting my cash of rs 149 +213 (additional amount collected from me for bill payment thanking you
ABout 3-4 days ago i recharged my phone with 3g data service for rs. 395/-. From past 1 month i am using 3g service. My pack is not working as. 3 g . It works as 2g, also less speed than 2g too. I complaint it to vodafone customer service, but they dint take any step and i am in great vain . Pls help me. My number is [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Please find the attachments as proof for the offers from vodafone and do the needful.
Thanks & regards,
Arunkumar Patil
+91-[protected]