Vodafone India — [protected] bill harassment: Its associated to 2 customers

Address:	411027
Website:	www.vodafone.in

Hi,

Vodafone india sold the number ([protected] ) in august 2015 to me (Kuber). After a month i started receiving billing recovery team calls on my registered number for bill settlement for the third person named: alitta dsouza and even mails started flooding every month for this, see the bellow mail details.
[protected][protected][protected][protected][protected]---
Dear mrs. Alitta dsouza,

We wish to inform you that there is an overdue amount of rs 3, 120 against your vodafone mobile phone number [protected] and relationship number 95779357

Your vodafone number is due for temporarily suspension on account of overdue payment. We request you to make the payment for the balance over-due amount at the earliest to enjoy uninterrupted services

To get more details of your account, you can log on to www.vodafone.in and click on my vodafone

Note: you can also make online payment using below link by inputting mobile no and relationship number.

Url address: https://shop.Vodafone.In/shop/postpaid/quickbill.Jsp

If you have already made the payment, please ignore this mail.


Regards
Vodafone cellular ltd.
This is an auto generated message. Please do not reply to this message.
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I reported this issue to vodafone first on 20-nov-2015 asking help to stop this harassment and correct their data base system. The repeated remainders went without any resolutions and finally i visited the vodafone store to see if something works for me. Instead was shocked to hear from store executives, they said its recycled number and keep ignoring the mails and calls. I decided not to continue the harassment further and stop the services immediately and wrote mail for immediate closer as the will not bear any outstanding dues as they have troubled me for more than six months for fault of vodafone.

They have stopped the services and started talking about telecom regulatory acts for bill payment and sent legal notice.

I would like to ask which telecom rules allows to have two different customers for same numbers and keep troubling customers and making them prey victims of such data privacy issues?

All the above said details are in the mails, looking to make vodafone realize customer values and to follow telecom rules.