Vodafone India — Account balance deducted and no proper response from the customer support
S
Shamilsen
from Nagercoil, Tamil Nadu
Address:
629001
Website:
vodafone.in
As my balance in my mobile was more than 1000. Rs and it got deducted for international roaming for rs.149 (Incoming free) and then i made just 3 outgoing call. And rest all my balances got deducted completely. Still i couldnt get the answer for what i got charged. Though i have made another recharge of rs.1000 on march.7 and that too got banished. Well i spoke to the people in customer about my problem. Still they are not trying to resolve it. Where they are not giving me any proper responce and the bill copy too. Even in the local customer care office they are not providing my bill statement. What can i do to get my balance back or i need a bill statement where the money got deducted without making any outgoing calls.
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