Vodafone India — activated service without request

Dear vodafone team,

I am very sad to realize that every now and then, vodafone team finds a way to register payable services on vodafone customers without their permission.

I recently received an sms on 17th october at 8:58 am stating that i have subscribed to a gaming service for rs. 21 and the same shall be renewed on 24th october 2018. But i had never subscribed or renewed the same.

I immediately went ahead and deactivated the service.

However, i am still charged rs. 21 in my bill for the same.

I urge you to reverse those charges and please inquire as to how this service was activated on my number in the first place. This is not the first time this is happening and i have received an apology and reversal amount for the same in the past.

Awaiting your prompt action on this.

Regards,

Abhishek