[Resolved]  Vodafone India — Activated vas without my consent

Address:Chennai, Tamil Nadu, 600091

Vodafone have activated a vas serviced called tv all channel pack and deducted 150 rs from my balance with out my concent.

Once i got the informational message i have deactivated the same service but my balance is not been credited back.

The number [protected]

Note : for the same reason i have changed my postpaid service to prepaid service having the thought in mind as this will not happen in prepaid services but it is continued on prepaid as well.

I have lost so many and getting tired of deactivating the vas service frequently.

Please look on this issue i never wants a vas service on the my account, please refund my balance and stop doing this behavier.

Else i may approach trai grievance with group of member as i found everyone stating the same issue with vodafone service in my office. (Tcs)
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Jul 8, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2017
Vodafone India Customer Care's response
Hi Vengadesan,

Please don't worry! We will get this sorted out right away!

Regards,
Vodafone India
Complaint comments 

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Sir my outgoing sms are blocked from few months...plz..help me regarding this issue...and resolve it as soon as possible...

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