Vodafone India — activation of international roaming

Address:

Pune, Maharashtra, 411057

I am stranded here in germany and my no. Is not having any network, called vodafone no of times but they are asking me to deposit 10000 re. Of security deposit, i just want to receive the incoming messages on that no. For otp's as it is registered in my bank accounts. Struggling with my finances here, need to transfer the money to family in an emergency medical condition but the transaction is not going through as there is no coverage. Such a pathetic service and customer support they have, they said we can not do anything in this mater u have to deposit the amount that too in the vodafone store pune.
I even asked changed my no. To prepaid, they said for that also u have to come to india. What kind of policies they have.. I dont understand if they cant help the customer while he is struggling in a different country.
These people are not helping but irritating. Please help i[censored] can.. I am helpless. Just need incoming otp messages.
My vodafone no. Is - [protected]