[Resolved]  Vodafone India — Activation problem for new postpaid connection!

Address:

Kolkata, West Bengal

I had applied for a new postpaid connection at Vodafone, [protected] on 4th July on behalf of my father. But the connection didn't got activated. After 5days, Vodafone told me that on physical verification the connection was rejected. But the truth is that no physical verification was done. I emailed the matter to the Nodal Officer. The Nodal Officer arranged for a re-verification. This time around the executive did come but after a couple of days. Verification was done, but again 2 days later I received an email, that on Physical verification my father said he didn't approved it. Again a lie from Vodafone, because the executive met me and not my father, because he was at his office at that time. Still i replied to the email, i again provided my father's number, and told them to call him directly and verify. Today, i received an email, the Nodal Officer told me to wait for 48working hours, then he will respond with an answer. It means I will have to wait until next Monday, 21st July, for an answer. I had applied for the connection on 4th July. And until 21st they wouldn't activate the connection, and that whether it will get activated is still in doubt. This is pure harassment. Vodafone is continuously giving excuses for not activating the connection. They are not able to provide any reason for not activating. I provided proper documents and my father himself approved it, if Vodafone get in touch with him, they will know. But Vodafone is not activating my connection deliberately. And how much time should i wait to get one connection activated. Either activate this connection by this week, or give me my documents back immediately, otherwise, I will take alternate options and sue Vodafone over mishandling of documents, and fraud.