[Resolved] Vodafone India — Activation the number [protected]

B Mandal

from Delhi, Delhi

Address:

New Delhi, Delhi

I have Vodaphone connection No. [protected] in which I regulrly getting SMS and showing network signal. The number is used in my home state Odisha when I visit. On 25 Nv 13 by I recharged the number of Rs 55/- and it showed the balance of Rs 55/-. But when I tried to call the call was not through. I call the customer care several times. The told Rs 20/- would deducted and the number would be activated. But after 16 days past the number was not activated. Either you activate the number or you transfer the balance to my another vodaphone number [protected].

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Jan 2, 2017

Complaint marked as Resolved

Verified Support

Dec 13, 2013

Vodafone India Customer Care's response Hello B Mandal,

We would like to inform you that, the incoming and outgoing service for the Vodafone number 73***15*** has been restored now and the same are available for usage. Hence, we request you to kindly check for the same.
However, we have been constantly trying to reach you through the given alternate number on 13-Nov-2013 at around 12:07 pm to confirm on the same but failed to do so as call went unanswered all the time.
The Service Registration number assigned for this correspondence is 84260876. Kindly note the same for your reference.
We would also like to inform you that, you can also contact our customer care 111 for query resolution where you will be charged 0.50p/3 min and 198 for complaints which is Toll free. You can also write us to at vodafonecare.[protected]@vodafone.com for nodal: nodal.[protected]@vodafone.com for appellate: appellate.[protected]@vodafone.com

Regards,
Vodafone Customer Care.