Vodafone India — bad customer service

Address:New Delhi, Delhi

i have lost my sim 3 months back. i raised a complaint and was told that the sim card will be sent to my home. No one came. I called several times but got no resolution I then went to vodafone store yesterday. They raised a request and told me to wait for 2 hours which i did. My number was still not activated. When i called customer service they told me to go to vodafone store again. Vodafone store raised a request again. My sim then started to work but when i checked today it was deactivated again. When i called the custmoer service, they told me to go to vodafone store again..Is this some kind of joke??? Just because your people dont know how to work a consumer needs to suffer? YOu can not take care of a simple request, Neither the customer service people were helpful nor the vodafone store people. My whole experience was very bad I am going to through this sim away and if you guys come to me and ask me about the unbillled amount i will raise lodge a complain in consumer court. I tried my best to do everythig to start this stupid sim but your people dont know how to treat a customer.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information