Vodafone India — Bad customer service(Need a refund ) | |||
Hello I have a vodafone prepaid connection . Past few days ago i called to the vodafone customer care because i needed to do 3G 1Gb recharge on my number . Customer care executive told me that go with 147 RS and you will get 1Gb 3G net for 28 days . I asked him 3 time that in 147 RS i'll get 1gb 3g data he said yes . I did the same thing . I recharged my number for 147 Rs by using Paytym app. and then i got only 500 MB data . When i called to the customer care they didn't provided me satisfied answer . When i asked to transfer my call to any senior executive they put me on hold for a long time . After that they block my customer care also . When i called them from another number they simply said sorry we can't help you out in this problem. Every time when ever i called to customer care i got different solution on same problem. Even they also don't know the solution. Now i am so frustrated and upset. This not for money or Internet recharge . This for value of a customer . I am also working with a customer service company and i know how to treat and care of a customer. My name is Jayesh Kumar Ameta My number is +91-[protected] Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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