[Resolved]  Vodafone India — Bad service from Vodafone because o[censored]nbilled amount

Address:

Bangalore, Karnataka

I am a vodafone post paid customer and is having with 3 numbers from vodafone. One of the post paid vodafone number#[protected] is being used by my parent. With that number roaming pack is activated, which means free incoming calls can be received. But what Vodafone team plays the game is that "when the unbilled amount exceeds the credit limit(for this no they set for Rs-1400/-) all the incoming calls to that no are barred. And vodafone is asking to make interim payment of about 1400/- for resuming the service. But when the actual bill gets generated it comes below 200/-. This kind of pattern is going for the last few months. I tried to increase the credit limit by sending sms, visiting vodafone store. But no use. Then I checked with customer care, corporate relationship officer, appellate authority. But from there also no result. As per them I need to go for ECS. But I don't like to go with ECS. Instead of ECS why can't Vodafone increasing the credit limit for another 300~400/-. I am bonafide customer for 3 post paid numbers still this kind of resistance is there from vodafone. I am planning to stop using all the 3 post paid vodafone service in the coming days if the credit limit is not going to be increased. I would like to inform all the customers who are willing to take vodafone service should opt for other operators. I feel harrashed for not solving my problem and that to for the unbilled amount. I can be contacted with #[protected].