Vodafone India — Balance cut down | |||
Dear Sir/Madam, I have been using Vodafone number [protected] since one year. The details of my complaint providing you below. Today morning at 5:00 am, I received an international call from the number [protected]. I searched in the web and found that it is from USA. I thought it may be from a friend. I call back the number at 12:06, immediately cal cut down. I received the message alert stating that 60.00 rs cut down from an account. To know the reason I called to customer care twice, they informed me that it was a fraud call, it is from Fijji the call charges for Fjji is 60 rs/minute. Then I said ok. Again at 6:47 p.m 60 rs deducted from my account. I called back to customer care, they informed me that though it was a fraud call, I have to call back that number at 6:47 p.m. Without my concern and notice they charged 60Rupees to me. I didn't make any call at 6:47 p.m even though they charged me.I think this a big scam, please take the necessary actions against the Vodafone. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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You can call me on this number [protected].
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