Vodafone India — Balance deduction

Address:	Gurgaon, Haryana, 122001
Website:	Www.vodafone.in

Hi,
I m a vodafone customer with contact nmbr [protected] from last 6-7 years. On 16th of april'16 i have received a message from vodafone regarding the service activation of masti club. I have not opted for any such service. N these people have deducted 75 rs of balance from my prepaid nmber. I have tried to contact cuatomer service of vodafone but was not able to do so. Therefore i have deactivated this service through msg from my nmbr.again i have received msg on 19 april'16 regarding the service activation of follo pack. N again i have not opted for the same service. Vodafone people have deducted 35 rs for this service n my balance of the same amount has been deducted from my number. Same story again repeated tried to contact vodafone customer service but not able to do so.n again i have deactivated by sing the message process. And again the same has been renewed. And balance of RS 35 have been again deducted from my prepaid nmbr n i didnt opted for renewal of any such kind of pack. I contacted customer service, my call was transffering to manager n the same was on hold for 10 mins n den it was disconnected. i again contacted customer service n again repeated the whole story with the person he told me that it will be disconnected with in half an hour and i hav asked for the reversal of my balance deduction of 145 rs. He informed me that it will be transffered in my number with in 24 hours but the same has not been done by them. I just fed up with this stupid services. These people make fool of their customers. You are reuested to please look into it and arrange the reversal of my balance of rs 145 in my nmbr.

Regrds
Payal mehta
[protected]