[Resolved]  Vodafone India — balance deduction

Address:New town, rajarhat west bengal, South 24 Parganas, West Bengal, 743349

Is TRIA a genuine regulator then solve the problem immediately. Date 19-10-10 & 21-10-19 two time deducted 30 rupees each but dont accept it even rudly behave with me. Where is the genuineness how can get my deducted rupees back because I am a normal public and he is a wonderful that's why I am helpless. My number [protected]. Please help me. Otherwise they treat with us like as
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Nov 23, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2019
Vodafone India Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, we've informed you that the mentioned number has been charged accordingly as per the standard charges. Hence, we express our inability to refund the charged amount. For further assistance, kindly contact us on 199 or 198.

Regards,
Gipsy.
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