[Resolved] Vodafone India — barred the incoming and outgoing calls | |||
Vodafone has barred my incoming and outgoing calls from 11-feb-2019 without any provided reason. I spoke to 3 customer care service people. All 3 people told me the issue will be resolved in 2 hours. When i asked for the reason for barring the first representative told me that if i have not recharged ifor long time it may happen. However i have recharged it in dec 2018 and validity is there till 22 mar 2018. The second representative told me it may happen sometime with the vodafone. The third person inform me one of the vodafone employee mistakenly barred my incoming outgoing calls, however it will be resolved in 2 hours. Hearing from the first representative i even did recharge, still it did not work. Its 3rd day now, the issue is still not resolved. However i got a message from vodafone stating issue is resolved now. I have given this mobile number in banks and all other places. Because of this i am unable to get transaction otps too. Now even i am unable to call the customer care. Whenever they asking to press 9 to speak to customer care representative it is directing to the main menu. I feel like it is clearly the irresponsibility of customer care people because of two instances. One barring my number due to the employees mistake, sending message to me mentioning issue been resolved even though its not resolved Was this information helpful? | |||
Mar 17, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Feb 14, 2019 Vodafone India Customer Care's response Hi!That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact number using the following link http://bit.ly/1Q0RlZ8 Regards, Vodafone India | |||
2 Comments | |||
Comments
Mobile no. [protected] (data) and [protected] (data).Details of biis & amounts
Baijayanta's reply, Feb 4, 2019
Mobile no. 7045307057 (data) and 7045308053 (data).Details of biis & amounts not known
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[protected],
[protected]
These three unknown numbers msg me i am from gujarat can you plz block their number so that he can never msgs me, where they get my number and started doing msgs, some him or her have a write to haras a prson by sending a hi hello msgs and creating mess in him her mind .do solve this thank u